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NuGenesis アーカイブエージェントのログファイルに表示されるエラー:「The socket connection was aborted」(ソケット接続が中止されました) - WKB59041

Article number: 59041To English version

症状

  • Empower データは NuGenesis にアーカイブされない

環境

  • NuGenesis 9 SDMS
  • NuGenesis 8 SDMS
  • Empower 3

原因

Empower へのプロジェクトのインポート中に、「WatersService」サービスは実行されませんでした。または、SDMS DataExchangeService を実行しているマシンが WatersService に接続できません。

解決策

  1. Empower サーバーで「WatersService」を起動します
  2. Empower サーバーのファイアウォール(アクティブな場合)が、記事 WKB5512 にリンクされている Waters Informatics Infrastructure Reference Guide(『Waters インフォマティクスインフラストラクチャリファレンスガイド』)に記載されているとおりにネットワークポートを許可していることを確認します
  3. 仮想マシンを使用している場合は、SDMS DataExchange サービスを実行しているマシンが Empower サーバーと同じネットワーク上にあることを確認します

 

追加情報

以下のメッセージがアーカイブエージェントのログファイル「ドライブ:\Program Files (x86)\NuGenesis 8.0\AA\NGSDMS80AAActivity.log」に表示される:

Message........: 2019-02-19 14:30:42: Beginning execution of archive request 1.
Message........: 2019-02-19 14:30:42: Server: VDB, Project: Empower, Template: EmpClient.
Message........: 2019-02-19 14:30:43: Archive scan with no files archived for command id 1. {"VDB","Empower","EmpClient"} {"Waters Corp.","Empower-3 Projects","0"}.{Summary : (Total Scanned Files = 0)(Start Time = 2/19/2019 2:30:42 PM)(End Time = 2/19/2019 2:30:43 PM)(Total Time = 0h 0m 1s)}.
"E ","2019/02/19 02:31:28 PM ","5 ","5 ","The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '7.22:59:59.9957375'. While extracting keys for file : \\VCL\SDMSarchive\EMPOWER3\Test 10800 Disabled\d10800.dat ","Waters.SDMS.EmpowerDAProxy ","ClsEmp2FAExtract ","ExtractKeys ","1 ",""
"E ","2019/02/19 02:31:27 PM ","5 ","5 ","Invalid procedure call or argument While extracting keys for file : \\servername\share name\EMPOWER3\Project Name\d10800.dat ","NG80EVSEmp2PROXY ","clsEmp2FAExtract ","ExtractKeys ","1 ",""
Message........: 2019-02-19 14:31:27: ExecuteTemplateCommand. Unable to extract keys using objiCommonKEE.iExtractKeys.
Message........: 2019-02-19 14:31:27: FillTransactionDO. (5): Invalid procedure call or argument.
Message........: 2019-02-19 14:31:27: EMC: FillTransactionDO failure.
Message........: 2019-02-19 14:31:27: Rollback: Performing rollback for D:\Program Files (x86)\NuGenesis 8.0\TE_TEMP\3781E4AD42BA49622DAEA8ABBE75BFCD.
"M ","2019/02/19 02:31:27 PM ","0 ","0 ","Archived Project:[EMPOWER3.Test 10800 Disabled]  "," "," "," ","0 ",""
Message........: 2019-02-19 14:31:27: ExecuteTemplateCommand: The group is rolled back because of errors.
Message........: 2019-02-19 14:31:27: Archive scan summary for command id 1: {"VDB","Empower","EmpClient"} {"Waters Corp.","Empower-3 Projects","0"} {Summary : (Command ScanPath = \\VCL\SDMSarchive)(Total Scanned Files = 1)(Total Archived Files = 1)(Total Bytes = 5157)(Start Time = 2/19/2019 2:30:43 PM)(End Time = 2/19/2019 2:31:27 PM)(Total Time = 0h 0m 44s)(Errors = 1)}.
Message........: 2019-02-19 14:31:27: Next scheduled runtime for archive request 1 is 2019-02-19 14:40:41.

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